Last updated: June 2025. This Privacy Policy explains how 8k8 app collects, uses, stores, and protects the personal information of Filipino players on our mobile gaming platform. By registering an account, you agree to the practices described here.
When you register an account on the 8k8 app platform, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During your use of the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs to maintain platform security and improve performance. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. We do not collect sensitive personal information beyond what is strictly required for account management, identity verification, and responsible gaming compliance. All data collection is conducted in accordance with applicable Philippine data privacy regulations.
The personal data we collect is used primarily to operate and maintain your 8k8 app account, process transactions in PHP, and deliver the game lobby, casino, fish game, and VIP programme features you have access to as a registered player. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited promotional messages without your consent. Your date of birth and identity information are used to verify that you meet the minimum age requirement of 21 years, in line with our responsible gaming commitments for Filipino players. Technical and behavioural data collected during your sessions helps us detect unusual activity, prevent fraud, and ensure the integrity of all game outcomes on the platform. We may use aggregated, anonymised data for internal analytics to improve platform performance, game selection, and the overall mobile experience — this data cannot be used to identify you personally. We will never sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
8k8 app does not sell or disclose your personal information to unrelated third parties for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers — and all such partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required by Philippine law, a court order, or a regulatory authority to disclose personal information, and we will comply with such lawful requests while notifying you where permitted. If 8k8 app undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, which will be required to honour the commitments set out in this Privacy Policy. We do not share your data with other players or make any personal information publicly visible on the platform. Any third-party links that may appear in platform communications are governed by their own privacy policies, and we encourage you to review those separately.
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including encrypted data transmission, secure server environments, and access controls that limit who within our organisation can view your information. Your account is protected by password authentication, and we strongly recommend that you use a unique, strong password and never share your login credentials with anyone. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations, anti-money laundering obligations, or legitimate business purposes such as dispute resolution. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact us immediately at [email protected] so that we can take prompt protective action. While we take every reasonable precaution, no online platform can guarantee absolute security, and you use the platform understanding this inherent limitation.
As a Filipino player and data subject, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your data where there is no longer a lawful basis for retaining it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and in some cases request a portable copy of your data in a commonly used format. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately. We will acknowledge your request within a reasonable timeframe and aim to resolve it in accordance with applicable Philippine data privacy law. Please note that some requests may be subject to legal limitations — for example, we may be required to retain certain transaction records for regulatory compliance even if you request deletion. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Philippine data protection authority.
8k8 app reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players through the platform or via the email address associated with their account. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. Continued use of the 8k8 app platform after any update has been published constitutes your acceptance of the revised Privacy Policy. If you have questions about this policy or how your data is handled, please reach out to our support team at [email protected] — we are happy to clarify anything that is unclear. For related information about your rights and responsibilities on the platform, please also review our Terms and Conditions and Responsible Gaming pages.
Quick answers to what Filipino players ask most about data privacy on the 8k8 app platform.
8k8 app does not sell or share your personal data with unrelated third parties for marketing or commercial purposes. We only share limited information with trusted service providers — such as payment processors and identity verification partners — who are contractually required to handle your data securely and solely for the purpose of supporting your account. Any disclosure required by Philippine law or a regulatory authority will be handled in compliance with applicable legal obligations. Your personal information is never made visible to other players on the platform. If you have specific concerns about how your data is shared, please contact us at [email protected] and we will be happy to provide further clarification.
To request access to the personal data we hold about you, or to ask for corrections or deletion, simply send a written request to [email protected] with your registered account details. We will acknowledge your request promptly and work to resolve it in accordance with Philippine data privacy law. Please note that some data may need to be retained for regulatory or legal compliance reasons even if you request deletion — we will explain any such limitations clearly in our response. If you are unsure what information we hold or how it is used, our support team is available to walk you through the details. You can also review the full scope of your data rights in Section 5 of this Privacy Policy above.
Yes — all payment transactions on the 8k8 app platform, including PHP deposits and withdrawals, are processed through encrypted, secure channels using industry-standard security protocols. We work with reputable payment partners who are bound by strict data security requirements, and your financial details are never stored in plain text on our servers. We will never ask for your full payment credentials via email, chat, or any other communication channel outside of the secure platform interface. If you ever receive a suspicious message claiming to be from 8k8 app and asking for payment details, please report it to [email protected] immediately. For more information about how the platform works, visit our FAQ page.
Our support team is ready to help Filipino players with any privacy concerns. You can also visit our FAQ page or create a free account to get started on the 8k8 app platform today.